Frequently Asked Questions at tablegame2

Yes. tablegame2 is strictly for players aged 21 and above. This requirement is non-negotiable. Age is verified during the KYC (Know Your Customer) process, which is required before any withdrawal is processed. Any account found to belong to someone under 21 will be permanently closed.

No. Each player is permitted one account only. Creating duplicate accounts — whether under the same name or different identities — is a breach of our Terms and Conditions and may result in all accounts being permanently closed. If you've lost access to your account, contact support via live chat rather than registering a new one.

KYC stands for Know Your Customer. It's a one-time identity verification process that requires you to upload a clear photo of a valid government-issued ID and a selfie. KYC is required before your first withdrawal. It protects your account by ensuring that only you can withdraw funds, and it confirms that your account details are accurate. You can play and deposit before completing KYC, but withdrawal access is unlocked only after it's approved.

tablegame2 supports deposits through Philippine bank transfer and local e-wallets. All transactions are processed in Philippine Peso (PHP). The specific payment channels available to your account are shown when you initiate a deposit from your account dashboard. We do not accept credit cards or cryptocurrency as deposit methods.

Most deposits are credited to your tablegame2 balance quickly after the payment is completed on your end. Processing times can vary slightly depending on the payment channel used. If your deposit hasn't reflected within a reasonable time, check your transaction history and contact our support team via live chat with your reference number.

tablegame2 does not charge its own fees on deposits. However, your bank or e-wallet provider may apply their own service charges depending on the transfer type. Check with your payment provider if you're unsure about any charges on their end. Your account balance will reflect the amount actually credited to tablegame2.

Go to the withdrawal section in your account dashboard, enter the amount you want to cash out, and select your preferred payment method. You must have completed KYC verification before your first withdrawal can be processed. Withdrawals are released to the payment method registered on your account, in Philippine Peso. For a full walkthrough, see the Withdrawal page.

Withdrawal processing times depend on your payment channel and whether your KYC has been approved. Once a withdrawal request is approved by tablegame2, the time to reach your account depends on your bank or e-wallet provider. Bank transfers may take longer than e-wallet transfers. You can track the status of your withdrawal in your account dashboard.

A withdrawal may be pending if your KYC verification hasn't been completed, if there's an issue with your registered payment details, or if the request requires a manual review. Check your account for any notifications or outstanding document requirements. If your withdrawal has been pending for longer than expected, contact our support team via live chat and provide your withdrawal reference number.

tablegame2 offers a wide range of game types popular with Philippine players: slots (classic and video), live casino games (baccarat, roulette, blackjack, and more with real dealers), eBingo rooms, and sports betting. The sports betting section covers PBA basketball, NBA, boxing, volleyball, esports, and major international football leagues. Browse the full selection in the Game Lobby.

eBingo at tablegame2 runs in scheduled sessions where you purchase cards, watch the draw happen live, and wins are automatically tracked for you. You can hold multiple cards per session. All games run in PHP — there are no currency conversions. Visit the Bingo page for more information on how rooms and sessions are structured.

No. All games and bets at tablegame2 involve chance, and no outcome is guaranteed. No strategy, experience level, or system can guarantee a win. Online gaming is entertainment — not a reliable source of income. Please set a budget before each session and play only what you're comfortable losing. See our Responsible Gaming page for tools to help you stay in control.

Contact our 24/7 support team via live chat. Our team can verify your identity through your registered mobile number and email address and assist with restoring your account access. Do not create a new account — multiple accounts are a Terms violation. The Login page also has a link to contact support.

OTP stands for one-time password — a short numeric code sent to your registered Philippine mobile number. You will receive an OTP during registration to verify your number, and on every withdrawal request. Each OTP is valid for a short time only and expires after use or after the time window passes. Never share your OTP with anyone, including people claiming to be tablegame2 staff.

Contact our support team immediately via live chat and report the suspicious activity. Change your password as soon as possible. Our team can review your account's session history and flag any unauthorised activity. If you believe an unauthorised withdrawal occurred, report it immediately with as much detail as you can provide.

Every registered player automatically begins accumulating VIP status through their normal gaming activity. There's no separate application needed. As you move through tiers, you unlock additional benefits — details on what's available at each level are on the VIP page. Points and progress are tracked automatically in your account.

Promotions available to your account are listed on the Promotions page and inside your account dashboard. Eligibility can depend on your account tier, verification status, and activity level. We don't publish specific bonus percentages, amounts, or rollover requirements here — those details are shown in the actual offer terms when a promotion is active on your account.

tablegame2 provides deposit limits (daily, weekly, monthly), session time reminders, temporary self-exclusion, and full account activity history — all accessible directly in your account settings. These tools are available to any player at any time. For a full explanation of each tool, visit the Responsible Gaming page.

You can apply self-exclusion from your account settings or by contacting our support team via live chat. Choose the duration that works for you. During self-exclusion, your account is locked — no logins, no deposits, no gameplay. Any verified balance can be returned to your payment method if you apply a longer-term or permanent exclusion. See the Responsible Gaming page for full details.

Yes. Contact our 24/7 support team via live chat to request permanent account closure. Any remaining verified balance will be returned to your registered payment method after identity verification. Permanent closure is irreversible — if you later want to use tablegame2 again, you would need to register a new account.

No app download is required. tablegame2 is fully accessible through your mobile browser on both Android and iOS. Open your browser, visit tablegame2.org, and log in — the platform is optimised for mobile screens and all features are available the same as on desktop. For platform information, visit the Platform page.

Yes. SSL encryption protects all data on the mobile site, the same as desktop. To stay secure on mobile, use a strong screen lock on your device, avoid logging in over public Wi-Fi networks, and make sure you're visiting the official tablegame2.org domain. Log out when done if other people have access to your phone.